Easy Imex - Customers have their say - Import from China
“EVERYTHING THAT THEY SAID WAS TRUE AND THERE WAS NO GLOSSING OVER OR FAVOURITISM SHOWN TOWARDS ANY PARTICULAR SUPPLIER”
Easy Imex are an easy (no pun intended) company to deal with.
They have a wealth of knowledge of the local Chinese market and have substantial contacts with reliable Chinese factories. They are also fully aware of the pitfalls of companies dealing within the Chinese system and they are truthful and honest in their approach with my company in pointing out the failures within the Chinese system.
Having said that they are also quick to point out the advantages and the positive aspect with doing business within the Chinese market place and only recommend quality suppliers. They carry themselves as professional hard working company with a healthy appreciation for customer service and satisfaction.
I personally visited the Easy Imex operation in China and laid out with them what products as a company we were looking to import. They organised several Chinese Factories and companies to visit and inspect during my time there. Everything that they said was true and there was no glossing over or favouritism shown towards any particular supplier.
The fact that we also had a English speaking Chinese national, employed by Easy Imex to basically act as the liaison between myself and the suppliers (at no extra cost) was an immense help, and made negotiations a lot easier. My first shipment went to plan and the quality and inventory of the goods was spot on as agreed to, and likewise with all my other subsequent shipments. All customs, importation and shipping documentation was all in order and the shipments have passed through Australian Customs and Quarantine without a hitch.Dave Noble, Purchasing Manager, KJM Contractors
South Australia, Australia
“WE HAVE NOW BEEN DEALING WITH EASY IMEX FOR 18 MONTHS. THEY ARE AN INTEGRAL PART OF OUR TEAM ”
When we first looked at buying from China, we were told many sad stories of losing money, non delivery of goods and just not receiving what you had ordered. The first thing we did was look for a procurement agent that we could communicate with and trust. We found Easy Imex.
We have now been dealing with Easy Imex for the past 18 months. They are an integral part of our team.
We have had several visits to China, but it is no longer a requirement for us. Easy Imex are our eyes and safety net. When dealing with China, everything is paid in advance. You need to be confident that when you make that payment it is actually going to a supplier that will produce the goods.
The Easy Imex payment process is the best protection. Your payments are paid into the Easy Imex trust account. Usually a deposit is paid, and the balance of money is not passed on to the supplier until the goods have been checked and loaded into the container.
Easy Imex have a great support team constantly looking for the goods we require. One supplier is never enough. Easy Imex makes sure that you will not be taken advantage of once a supply chain is established.
We would thoroughly recommend Easy Imex to everyone.
Colin Beehag, Module Plus, Sydney, Australia
“WE HIGHLY RECOMMEND WORKING WITH EASY IMEX AND PLAN TO CONTINUE OUR SUPPLIER RELATIONSHIP FOR YEARS TO COME”
Easy Imex have been a reliable, efficient supplier over the years, sourcing products for our company, working with our required branding, specific labelling and facilitating logistics from within China to ship into Australia. We highly recommend working with Easy Imex and plan to continue our supplier relationship for years to come.
International Logistics/Compliance Manager
Appco Group Prosales Pty Ltd
Level 6, 80 Cooper St., Surry Hills, NSW 2010
“WE FELT VERY WELL CARED FOR AND THAT OUR TIME WAS VALUED AND THEY HAD A CLEAR UNDERSTANDING OF WHAT WE NEEDED TO ACHIEVE”
They have been an amazing asset to us as a start up in terms of establishing sound manufacturing relationships and negotiating the maze of international shipping logistics. I have found their level of advocacy for their clients to be exceptional.
The support and organisation in arranging a manufacturing visit and supplier negotiation on very short notice was fantastic. We felt very well cared for and that our time was valued and they had a clear understanding of what we needed to achieve.
Having an experienced third party handle the logistics of shipping and delivery is an enormous benefit. From the time saving to the review and management of costs this part of their service alone more than outweighs the cost of using Easy Imex.Paul Watkins, Primal Equipment, Warrnambool, Australia
“OVER THE 12 CONTAINERS ORDERED TO DATE PRODUCT QUALITY HAS BEEN EXCELLENT”
We engaged Easy Imex in 2009 to source a range of consumable products, esky bags and promotional merchandise. The service was fast, efficient and professional. We'd previously worked with another importer and had some major quality issues. Over the 12 containers ordered to date the product quality has been excellent. I'd happily endorse Easy Imex to other importers.
“OUR RELATIONSHIP HAS GONE BEYOND A USER AND SERVICE PROVIDER”
The time we have spent together in discussing our business needs has been truly invaluable.
Easy Imex reduced the complications in dealing with overseas business transactions and taking out risks. The risks that were mitigated by Easy Imex include; prospect factory shortlists, site visits, product inspections, contract negotiations and payment strategies.
Using Easy Imex allowed us to go about our business as usual while they got the transaction sorted out and managed the expected timeline. They informed us when issues were likely to happen and what alternate pathways were available to get the goods to its destination sooner.
They are experts in their field and truly help take the risk and the pain away from dealing with overseas transactions. I trust Easy Imex implicitly. Our relationship has gone beyond a user and service provider.
John Mackenzie, Easy Party Solutions, Traralgon, Australia
“TRYING TO BUY FROM CHINA ON YOUR OWN IS DIFFICULT AND RISKY”
Like most people I was skeptical and concerned about handing over hard earned money. So I went to China to check out the quality of the goods and to meet the team at Easy Imex. It was a great experience and I was immediately put at ease. Trying to buy from China on your own is difficult and risky. Knowing the contract is one Chinese company doing business with another Chinese company, safeguards you and your goods, should there be a problem. I wouldn’t have bought anything from China if I hadn’t come across Easy Imex so I would now be paying double prices for the same goods here in the UK
Nick Young, Paisley Mobility Products, UK
“THE QUALITY WAS SUPERB. EVERY BIT OF FEEDBACK MENTIONED THE QUALITY OF THE GOODS”
I was worried when the goods came the quality wouldn’t be up to scratch. Such worries were unfounded. The quality was superb. We started from scratch and we sold all of our products in 7 weeks with a mark up of around 50-60%. We have 100% feedback on Ebay and we got Top rated Seller status in 11 weeks. Every bit of feedback mentioned the quality of the goods and the value. Put simply without Easy Imex we would still be scratching our heads. With Easy Imex we now have a profitable business running that will only grow.”
John Huntington, Homes For Pets, UK
“ADAM AND HIS TEAM KNOW WHERE TO SOURCE QUALITY PRODUCTS FROM AND CAN SORT OUT THE ISSUES WHICH COME UP FROM TIME TO TIME”
I've used Easy Imex for 3 years now and they have provided an excellent service.
Adam and his team deal with Chinese factories daily and know how they work. It's very different to how we do business in Australia and Easy Imex can deal with this better than myself.
Follow up of warranty claims is a very important. It can be very difficult and frustrating if you’re in Australia trying to communicate in English via email if problems arise dealing direct with factories. Adam and his team know who and where to source quality products from and can sort out the issues which come up from time to time.
Wayne Nicolaci, Melbourne, Australia
“IT’S HOW YOU HANDLE MISTAKES THAT INSTILLS CONFIDENCE”
On one of our container shipments, we had some product damaged due to loading errors. When we received the product we unloaded it and took pictures and contacted Adam with the damaged results. He credited us for the damage and also made changes in the loading procedure so that this would not happen again. Everyone makes mistakes, it’s how you handle the mistakes with your customers that instills confidence.”
Jerry Tauzier, Lee Medical International Inc, USA
“WE FOUND LOTS OF INTERESTING IDEAS ONLINE BUT TURNING THAT INTO REALITY IS WHERE WE NEEDED EASY IMEX’S HELP”
We found lots of interesting ideas online but turning that into the reality of an order was where we needed Easy Imex’s help. We sourced our items from a range of manufacturers in China, it was fantastic to let Easy Imex put all of our orders from a number of suppliers together, check the packing and ship all together to Australia. Easy Imex dealt with all the importing requirements – making it hassle free!
As first time importers we had no idea of the requirements of negotiating orders, ordering samples and international shipping and customs. Easy Imex helped us to successfully place our first orders and navigate the difficulties of importing”.
Steve & Natalie Klein, Dilibag, Australia
“WORKING WITH EASY IMEX HAS ALLOWED US TO FOCUS ON PROGRESSING OUR BUSINESS IN THE UK WITHOUT HAVING TO CONSTANTLY CHECK ON OUR MANUFACTURERS”
When we travelled to Shanghai to meet with Easy Imex and conduct a quality control trip, Adam and Jin greeted us personally at the airport and took us to our hotel. During our stay Easy Imex was extremely accommodating, working round the clock to meet all of our requirements. By the end of the week we had secured contracts with our current manufacturers and production of samples was underway. Very impressive work on their part and we would certainly recommend Easy Imex to any start-up or established company.
Working with Easy Imex has allowed us to focus on progressing our business in the UK without having to constantly check on our manufacturers. They take care of all shipping requirements taking the hassle out of importing. It is like working with a company in the UK.”
Andrew Hayworth, Managing Director, Stay-Dri Limited
“I STARTED OUT DOING SMALL MIXED CONTAINER LOADS AND NOW I’M ORDERING FULL CONTAINERS”
Easy Imex is incredibly helpful. They’ve been a huge lifesaver for my business! I started out only doing small mixed container loads and now I’m ordering full containers. They deal with every little detail of the importing process. Now I have more time to run my business instead of trying to communicate with Chinese suppliers! Huge help, I definitely recommend using them! Sourcing and importing products from China is a complicated task so I’m very grateful to have professionals doing it for me. Thank you so much for all your help!”
Cheryl Anderson, My Simple Savers
“THEY TAKE CAREFUL STEPS TO ENSURE YOU GET WHAT YOU NEED”
Easy Imex are a one-stop service and take great care in their overseas customers. They take away the headache of product sourcing and dealing with factories in China.
Adam has formed a great team who are able to give sound advice, they are not a "grab your money, and good day sir". They take careful steps to ensure you get what you expect in your order. I spent 5 days with the team, and they took care of my needs. Miles away from home, they made me feel at home.
“EASY IMEX ARE TRUSTWORTHY, EASY TO COMMUNICATE WITH AND LIKE OLD FRIENDS. THEY’RE LIKE A FAMILY RUN COMPANY -- NOT SOME FACELESS CORPORATE”
I have used Easy Imex for over 3 years – and done seven 40 Foot HQ containers in this time. Easy Imex are trustworthy, easy to communicate with and like old friends. They’re like a family run company – not some faceless corporate.
I was very pleased with their ability to source product and act on my behalf to obtain compensation when I received faulty goods.
I highly value the personal one to one contact with Adam and Jin. Adam wants me to succeed and gives his all to help”
“MY COSTS HAVE DRAMATICALLY DECREASED AND ARE EVEN LOWER THAN I EXPECTED!”
My costs have dramatically decreased and are even lower than I expected!
Easy Imex is a very trustworthy company. It’s nice to work with a company who fully understood my aims and concerns and are located in both the country of import and export.
As a merchant who sells in the UK, I came to Easy Imex so they could help me import from China to save costs and receive good quality items. I told them the supplier, the product (RC Lamborghinis), the quantity & they bought the goods & arranged absolutely everything for me.
I also used their monthly shipping service, which meant I was not pressured into buying a large quantity. I felt safe as Easy Imex verified the supplier for me, which eliminates any possible scammers and con-artists.
Using Easy Imex’s monthly shipping service meant that I could buy products at very cheap prices. My costs have dramatically decreased and are even lower than I expected!
Using Easy Imex’s services has saved me a lot of stress too. All verifications, paperwork, customs, security and taxes etc have all been sorted for me, which is a very stressful part of importing goods. It’s useful being a member of Easy Imex as they can help with pretty much anything I need."
Nick Smith, Guildford, Surrey UK
“2 YEARS AGO I WOULD NEVER HAVE THOUGHT IT WAS POSSIBLE, BUT NOW, IT JUST SEEMS LIKE A WALK IN THE PARK TO PLACE ORDERS”
By using EASY IMEX it has allowed me to grow my business, and take away the hassle of product sourcing and delivery, making dealing with China a very easy and painless experience. 2 years ago I never would have thought it was possible but now, it just seems like a walk in the park to place orders.
If you are thinking of starting out in importing goods from China I would advise you to give Easy IMEX a go as the leap of faith will be handsomely rewarded as long as you have done your homework on your products to sell at this end beforehand.
Overall it’s a seamless transaction from start to finish, and with my prices already worked out I knew my profit margins before the good even arrived.”
Andrew Campbell, AMC Sports, Portsmouth, UK
“ADAM AND HIS TEAM AT EASY IMEX SIMPLY DO WHAT THEY SAY THEY ARE GOING TO DO”
When I started researching I selected two importing companies to assist me knowing full well that one would become a business partner for the future and the other would fall behind. That has since been the case with Easy Imex becoming the business partner and the other having lost substantial monies through not being able to deliver quality products on time.
I received three product samples from three different suppliers and all three samples were of very high standard making it very hard to choose which sample was the most suitable, this is a good problem to have.
I then went on to price point for the same quality, Easy Imex was able to deal directly with the manufacturer in order to obtain the highest quality product at a price that I was accepting to pay.
By understanding my product requirements and refusing product samples that were not of standard speeding up sourcing time rather than wasting my time waiting for low grade samples to make their way to me only to be refused and then have to ask for more samples to be produced etc putting back manufacture and any deadline for final production runs.
Honesty is of the utmost when sending monies overseas. As once you have made the transfer you may never see your monies or products again. Some companies who claim to be a manufacturer might well be a 17 year old uni student who will take your monies full stop or in the event that you receive product they will have gone to factories and have your product produced and sent however upon receipt you may be less than impressed with the quality of the product that has been manufactured for you, try getting the products re- done or getting your money back. I have found Easy Imex to be very honest in their dealings with me and my company in all respects and it is not hard to do as Adam and his team at Easy Imex Simply do what they say they are going to do, pretty simple. My first order with Easy Imex was $20 000 USD.
Jaime Chetcuti, Avron Investments Pty Ltd, Rockhampton, Australia
“EASY IMEX WAS DEALING WITH MY SUPPLIERS IN AN OUTSTANDING WAY”
I had and I have very good experience with Easy Imex. I did not have any issues during whole process. Easy Imex was dealing with my suppliers in outstanding way and I did not need to be worried about anything and I was just waiting for my goods to be delivered. The only small issue I had was when goods were already in UK and I could not get exact date of the delivery to my doors and I did not know what courier company is dealing with it and I did not have tracking number to be able to track the process.
The biggest benefits are Account Manager and Price. By having Account Manager I know I can ask all specific questions to him directly and I have answer as soon as and obviously price is self explanatory as you one of the cheapest transport companies to use when dealing with China and you really put effort in making the whole process to be very smooth and customer friendly.
Klaudiusz Kaczamrzyk, R-BATTERIES, LONDON UK
“IMPORTING FROM EASY IMEX HAS NOT ONLY HELPED ME SURVIVE IT’S ALSO OPENED MY EYES TO OTHER MARKETS”
Easy Imex for the last two years of our trading have at all times delivered quality gym equipment at the right price and on schedule.
The very first delivery when I received the shipment I was relieved and extremely satisfied with the overall service. The constant contact and updates were very reassuring especially when you part with your money before you receive your purchase.
The service has remained the same for the last 8 transactions long may it continue! Over the last two years my business in the building trade has rapidly declined. Importing from Easy Imex has not only helped me to survive it’s also opened my eyes to other markets.
Paul Woodham, Leeds, UK
“FANTASTIC! GREAT HELP FROM START TO FINISH.”
By using Easy Imex we’ve gained the confidence to start importing from overseas. Knowing that you have help and advice really makes the whole process a lot smoother.
Robert Theodorakis, Alfa Electrical Services, Sydney Australia
“EASY IMEX GIVE YOU THE PEACE OF MIND YOU NEED WHEN IMPORTING FROM COMPANIES THAT YOU ARE UNABLE TO VISIT”
Both Adam and my appointed account manager have been extremely professional and helpful through the whole process.
Easy Imex give you the peace of mind you need when importing from companies that you are unable to visit. They do extensive research to make sure the company is legitimate and reliable. They will always endeavour to get a competitive price for you.
I would not hesitate in recommending them.
Lee Bird, Caloundra, QLD Australia
“EASY IMEX WAS RESPONSIVE AND EASY TO DEAL WITH”
I have absolutely no doubt that we wouldn’t have managed getting our stock and container here without the assistance of Easy Imex.
Easy Imex was responsive and easy to deal with. Once we sorted out what stock we wanted, and sorted out a few quality issues, getting the container here was remarkably fast and straight forward. Apart from arranging a time for delivery and unloading we didn’t do a thing. We are most happy with our stock and the quality. We would never have achieved this without Easy Imex.
It’s always concerning using an online provider and transferring money to somebody you haven’t met. But I am pleased with our experience, will use Easy Imex again. I’m happy for anybody to contact me (details on my website) to verify the authenticity of Easy Imex.
www.LittleChairs.com.au (Coming Soon)
“WE RECEIVED A ROYAL TREATMENT, IT WAS A MEMORABLE AND SUCCESSFUL BUSINESS TRIP”
I made the decision to travel to China and informed Easy Imex. Adam has advised my account manager Louis who deals on behalf of me with my suppliers, to send an invitation and prepare my itinerary.
Louis has picked me right from airport, booking hotels in Shanghai, Gaungzhou, Hong Kong, booking internal flights instantly. Act as translator between me and my suppliers. My wife has accompanied with me and was pleased with their meeting and greeting.
We received a royal treatment, it was a memorable and successful business trip. I am a new to the business and Easyimex have once again proved that no business is small and treated us equal to any other established organisation. We are very much thankful to Adam and Louis who encouraged me in my business.
I recommend overseas importer and exporters to make use of Easyimex services. Leave all the importing and exporting hassles on Easyimex and you just concentrate on your business.”
Ajay Kumar, RMG Traders, Melbourne Australia
We welcome all enquiries so please feel free to contact us if you have any questions. A team member will respond within 24 hours.
Top Ten Tips
Avoid the most common mistakes even experienced importers make.
Become a member
And Start Trading Now
We offers everything you need to get the most out of your China trip!
Do you have a product idea, but not sure how to get started? We can help!