Quality Control Services
What are Easy Imex’s Quality Control Services?
All goods exported by EASY IMEX will go through a basic Quality Control inspection before they are exported. We have different levels of quality control depending on our member’s requirements and the products involved. Easy Imex offers three levels of service.
For orders over $30,000 USD Easy Imex will carry out “Level 1” Quality Control FREE of charge.
For orders less than $30,000 USD, there’s a small surcharge of $250 USD per day spent inspecting a factory.
Easy Imex Level 1 – Free for orders over $30,000
Level 1 – We send a qualified inspector to your
factory for the entire day. They will perform a thorough examination
which will result in a report such as this one here.
Here’s how things generally work. You pay an initial 30% deposit and the manufacturer will produce your goods. Once the goods are completed EASY IMEX will send a qualified inspector to the factory to assess the goods.
Once they pass inspection you will pay the supplier the remaining 70%. If there are any problems they will be fixed before the rest of your payment is made.
What Does It Cost: This is FREE for orders over $30,000. Otherwise it costs $250 USD per man day.
Easy Imex Level 2 - Free for orders over $50,000
Level 2 – You will have an
inspection early in the production run, then a second pre-shipment
inspection after production. This early production inspection allows you
to detect potential problems quickly.
What Does It Cost: This is FREE for orders over $50,000 USD.
For orders over $30,000 but less than $50,000 it costs an additional $250 USD.
For orders less than $30,000 it costs $398 USD.
Senior Staff Inspection - $350 any time during your order
You will have a senior staff member inspect the factory for you. Please contact us for details.
What Does It Cost: $350 USD.
EASY IMEX works in conjunction with a network of technical engineers and laboratories who can take care of almost any product testing or quality control request you have.
Using Approved Samples as the Quality Benchmark
One of the best ways to set your quality
standards, is to have a production sample sent from the factory to you.
This means production quality must equal the approved samples you
have received from the factory.
Once you approve the quality of this sample, this is written into your contract and Easy Imex will make it clear to the factory they are accountable to this standard.
The quality control team can compare and test the actual production batch with your approved sample.
Usually we have samples sent to our Shanghai office first - before sending them onto you. One of the big problems in China is getting a product sample which is actually from a genuine production run - not a one time, hand crafted sample. Or worse a product simply bought elsewhere!
Nick Young of Paisley Mobility Products is a gold Easy Imex member. Nick says "Trying to buy from China on your own is difficult and risky. Knowing the contract is one Chinese company doing business with another Chinese company, safeguards you and your goods, should there be a problem. I wouldn’t have bought anything from China if I hadn’t come across Easy Imex so I would now be paying double prices for the same goods here in the UK."
Easy Imex - Customers have their say - Import from China
“WE HIGHLY RECOMMEND WORKING WITH EASY IMEX AND PLAN TO CONTINUE OUR SUPPLIER RELATIONSHIP FOR YEARS TO COME”
Easy Imex have been a reliable, efficient supplier over the years, sourcing products for our company, working with our required branding, specific labelling and facilitating logistics from within China to ship into Australia. We highly recommend working with Easy Imex and plan to continue our supplier relationship for years to come.
International Logistics/Compliance Manager
Appco Group Prosales Pty Ltd
Level 6, 80 Cooper St., Surry Hills, NSW 2010
“OVER THE 12 CONTAINERS ORDERED TO DATE PRODUCT QUALITY HAS BEEN EXCELLENT”
We engaged Easy Imex in 2009 to source a range of consumable products, esky bags and promotional merchandise. The service was fast, efficient and professional. We'd previously worked with another importer and had some major quality issues. Over the 12 containers ordered to date the product quality has been excellent. I'd happily endorse Easy Imex to other importers.
“EASY IMEX ARE A TRUSTWORTHY, EFFICIENT COMPANY...WITH GOOD KNOWLEDGE OF THE CHINESE MARKETPLACE”
Easy Imex are a trustworthy, efficient company. They are easy to deal with, very friendly and with good knowledge of the Chinese marketplace. They helped me in many ways:-
- Saving money. My previous agent was very greedy and secretive.
- No headaches with stock that is not “quite right”. No “quality fade”. This saves so much time…and money.
- Their direct contact with the manufacturer keeps the quality compliant with the TGA (therapeutic goods association). Everything is checked very carefully. I receive detailed emails which allow me to check everything before it leaves the factory.
- They support me to maintain my good reputation, which, being a small business, is very valuable to me.
Adam is just so nice to deal with. A great, caring communicator. He is also very accommodating when I want some changes made. Nothing is a hassle. I feel confident that he will fulfil my needs in the future as he has done in the past.
Barbara Elkins, Wisdom for Living, Central Coast, Australia
"I FEEL SECURITY KNOWING THAT EVEN THOUGH YOU MAY BE SENDING LARGE AMOUNTS OF MONEY HALFWAY AROUND THE WORLD, YOU ARE GOING TO GET THE PRODUCT THAT YOU REQUESTED"
On one of our container shipments, we had some product damaged due to loading errors. When we received the product we unloaded it and took pictures and contacted Adam with the managed results. He credited us for the damage and also made changes in the loading procedure so this would not happen again. Everyone makes mistakes, it’s how you handle the mistakes with your customers that installs confidence.
I feel security in knowing that even though you may be sending large amounts of money halfway around the world, you are going to get the product that you requested.”
Jerry Tauzier, Lee Medical, Los Angeles, USA
"THE QUALITY WAS SUPERB. EVERY BIT OF FEEDBACK MENTIONED THE QUALITY OF THE GOODS"
I was worried when the goods came the quality wouldn’t be up to scratch. Such worries were unfounded. The quality was superb. We started from scratch and we sold all of our products in 7 weeks with a mark up of around 50-60%. We have 100% feedback on Ebay and we got Top rated Seller status in 11 weeks. Every bit of feedback mentioned the quality of the goods and the value. Put simply without Easy Imex we would still be scratching our heads. With Easy Imex we now have a profitable business running that will only grow.
John Huntington, Homes For Pets, UK
“WORKING WITH EASY IMEX HAS ALLOWED US TO FOCUS ON PROGRESSING OUR BUSINESS IN THE UK WITHOUT HAVING TO CONSTANTLY CHECK ON OUR MANUFACTURERS”
When we travelled to Shanghai to meet with Easy Imex and conduct a quality control trip, Adam and Jin greeted us personally at the airport and took us to our hotel. During our stay Easy Imex was extremely accommodating, working round the clock to meet all of our requirements. By the end of the week we had secured contracts with our current manufacturers and production of samples was underway. Very impressive work on their part and we would certainly recommend Easy Imex to any start-up or established company.
Working with Easy Imex has allowed us to focus on progressing our business in the UK without having to constantly check on our manufacturers. They take care of all shipping requirements taking the hassle out of importing. It is like working with a company in the UK.
Andrew Hayworth, Stay-Dri Limited, Edinburgh, Scotland
“I STARTED OUT DOING SMALL MIXED CONTAINER LOADS AND NOW I’M ORDERING FULL CONTAINERS”
Easy Imex is incredibly helpful. They’ve been a huge lifesaver for my business! I started out only doing small mixed container loads and now I’m ordering full containers. They deal with every little detail of the importing process. Now I have more time to run my business instead of trying to communicate with Chinese suppliers! Huge help, I definitely recommend using them!
Sourcing and importing products from China is a complicated task so I’m very grateful to have professionals doing it for me. Thank you so much for all your help!
Cheryl Anderson, My Simple Savers, Sydney, Australia
"WE FOUND LOTS OF INTERESTING IDEAS ONLINE BUT TURNING THAT INTO THE REALITY OF AN ORDER WAS WHERE WE NEEDED EASY IMEX'S HELP"
We sourced our items from a range of manufacturers in China, it was fantastic to let Easy Imex put all of our orders from a number of suppliers together, check the packing and ship all together to Australia. Easy Imex dealt with all the importing requirements – making it hassle free!
As first time importers we had no idea of the requirements of negotiating orders, ordering samples and international shipping and customs. Easy Imex helped us to successfully place our first orders and navigate the difficulties of importing".
Steve Klein, Dilibag, Australia
We welcome all enquiries so please feel free to contact us if you have any questions. A team member will respond within 24 hours.
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