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Quality Control Services

What are Easy Imex’s Quality Control Services?

All goods exported by EASY IMEX will go through a basic Quality Control inspection before they are exported. We have different levels of quality control depending on our member’s requirements and the products involved. Easy Imex offers three levels of service.

IMPORTANT!

For orders over $30,000 USD Easy Imex will carry out “Level 1” Quality Control FREE of charge.

For orders less than $30,000 USD, there’s a small surcharge of $199 USD per day spent inspecting a factory.

Easy Imex Level 1 – Free for orders over $30,000

Level 1 – We send a qualified inspector to your factory for the entire day. They will perform a thorough examination which will result in a report such as this one here.

Here’s how things generally work. You pay an initial 30% deposit and the manufacturer will produce your goods. Once the goods are completed EASY IMEX will send a qualified inspector to the factory to assess the goods.

Once they pass inspection you will pay the supplier the remaining 70%. If there are any problems they will be fixed before the rest of your payment is made.

What Does It Cost: This is FREE for orders over $30,000. Otherwise it costs $199 USD per man day.

    Easy Imex Level 2 - Free for orders over $50,000

    Level 2 – You will have an inspection early in the production run, then a second pre-shipment inspection after production. This early production inspection allows you to detect potential problems quickly.

    What Does It Cost: This is FREE for orders over $50,000 USD.

    For orders over $30,000 but less than $50,000 it costs an additional $199 USD.

    For orders less than $30,000 it costs $398 USD.

    Senior Staff Inspection - $350 any time during your order

    You will have a senior staff member inspect the factory for you. Please contact us for details.

    What Does It Cost: $350 USD.

    EASY IMEX works in conjunction with a network of technical engineers and laboratories who can take care of almost any product testing or quality control request you have.

    Using Approved Samples as the Quality Benchmark

    One of the best ways to set your quality standards, is to have a production sample sent from the factory to you. This means production quality must equal the approved samples you have received from the factory.

    Once you approve the quality of this sample, this is written into your contract and Easy Imex will make it clear to the factory they are accountable to this standard.

    The quality control team can compare and test the actual production batch with your approved sample.

    Usually we have samples sent to our Shanghai office first - before sending them onto you. One of the big problems in China is getting a product sample which is actually from a genuine production run - not a one time, hand crafted sample. Or worse a product simply bought elsewhere!


    Nick Young of Paisley Mobility Products is a gold Easy Imex member. Nick says "Trying to buy from China on your own is difficult and risky. Knowing the contract is one Chinese company doing business with another Chinese company, safeguards you and your goods, should there be a problem. I wouldn’t have bought anything from China if I hadn’t come across Easy Imex so I would now be paying double prices for the same goods here in the UK."

    “EASY IMEX ARE A TRUSTWORTHY, EFFICIENT COMPANY...WITH GOOD KNOWLEDGE OF THE CHINESE MARKETPLACE”

    Easy Imex are a trustworthy, efficient company. They are easy to deal with, very friendly and with good knowledge of the Chinese marketplace. They helped me in many ways:-

    -   Saving money. My previous agent was very greedy and secretive.

    -   No headaches with stock that is not “quite right”. No “quality fade”. This saves so much time…and money.

    -   Their direct contact with the manufacturer keeps the quality compliant with the TGA (therapeutic goods association). Everything is checked very carefully. I receive detailed emails which allow me to check everything before it leaves the factory.

    -   They support me to maintain my good reputation, which, being a small business, is very valuable to me.

    Adam is just so nice to deal with. A great, caring communicator. He is also very accommodating when I want some changes made. Nothing is a hassle. I feel confident that he will fulfil my needs in the future as he has done in the past.

    Barbara Elkins, Wisdom for Living, Central Coast, Australia

    "I FEEL SECURITY KNOWING THAT EVEN THOUGH YOU MAY BE SENDING LARGE AMOUNTS OF MONEY HALFWAY AROUND THE WORLD, YOU ARE GOING TO GET THE PRODUCT THAT YOU REQUESTED"

    On one of our container shipments, we had some product damaged due to loading errors. When we received the product we unloaded it and took pictures and contacted Adam with the managed results. He credited us for the damage and also made changes in the loading procedure so this would not happen again. Everyone makes mistakes, it’s how you handle the mistakes with your customers that installs confidence.

    I feel security in knowing that even though you may be sending large amounts of money halfway around the world, you are going to get the product that you requested.”

    Jerry Tauzier, Lee Medical, Los Angeles, USA

    “EASY IMEX IS NOW A VITAL PART OF MY BUSINESS”

    Easy Imex is now a vital part of my business. I no longer look at Easy Imex as my exporting agent but as my business partner and office in Shanghai. Adam and the team at Easy Imex not only source items but they arrange for samples, arrange any modifications I require and quality control all of my orders. They have the facilities to combine several orders into one container and ship directly to my warehouse. I no longer have to worry about working with shipping companies, customs and log painful paperwork. Easy Imex offers a factory to door service. Please feel free to contact me as a reference for Easy Imex and I wish you good trading in the future

    Chris Slingsby-Smith, Freeze Beverages, Australia

    “EASY IMEX DO A BRILLIANT JOB AND TRULY EARN EVERY CENT OF THEIR FEES”

    When we first started on our “china experiment” as we call it we knew right away it would be naive to think we could do it all ourselves. We found Easy Imex online and quickly related to the no nonsense, factual approach they offer.

    Adam and Tom (in Australia) were quick to respond to our needs and guided us through the minefield sourcing and negotiating from the other side of the world can be. When we visited Shanghai we were met at the airport - chauffeured and taken care of wonderfully for our entire trip. We learnt and continue to learn so much from Adam and his team.

    Our account manager is fantastic and we would never have been able to achieve what we have thus far without her help. We think it’s imperative to have an agent like Easy Imex on your side – the language and cultural barriers alone demand an on the ground Chinese speaking agent not to mention the logistics of it all. Easy Imex do a brilliant job and truly earn every cent of their fees.

    Kellie Simkin, Art From the Heart, Gold Coast, Australia

    "THE QUALITY WAS SUPERB. EVERY BIT OF FEEDBACK MENTIONED THE QUALITY OF THE GOODS"

    I was worried when the goods came the quality wouldn’t be up to scratch. Such worries were unfounded. The quality was superb. We started from scratch and we sold all of our products in 7 weeks with a mark up of around 50-60%. We have 100% feedback on Ebay and we got Top rated Seller status in 11 weeks. Every bit of feedback mentioned the quality of the goods and the value. Put simply without Easy Imex we would still be scratching our heads. With Easy Imex we now have a profitable business running that will only grow.

    John Huntington, Homes For Pets, UK

    “WORKING WITH EASY IMEX HAS ALLOWED US TO FOCUS ON PROGRESSING OUR BUSINESS IN THE UK WITHOUT HAVING TO CONSTANTLY CHECK ON OUR MANUFACTURERS”

    When we travelled to Shanghai to meet with Easy Imex and conduct a quality control trip, Adam and Jin greeted us personally at the airport and took us to our hotel. During our stay Easy Imex was extremely accommodating, working round the clock to meet all of our requirements. By the end of the week we had secured contracts with our current manufacturers and production of samples was underway. Very impressive work on their part and we would certainly recommend Easy Imex to any start-up or established company.

    Working with Easy Imex has allowed us to focus on progressing our business in the UK without having to constantly check on our manufacturers. They take care of all shipping requirements taking the hassle out of importing. It is like working with a company in the UK.

    Andrew Hayworth, Stay-Dri Limited, Edinburgh, Scotland

    “THEIR EXPERIENCE IN THE MASSIVE IMPORT ARENA HAS BEEN OF THE UTMOST IMPORTANT, TO HELP MY BUSINESS MOVE FORWARD AND GROW”

    We’re up to our 7th order with Easy Imex. And recently we asked Adam and the Easy Imex team to help us source a varied range of commercial hygeine products. I know this was a time consuming process, as this whole area was new to us. But we've just received our first order of these products from Easy Imex . So our drawing board ideas were brought to reality by the Easy Imex team. Well done guys!!

    Their experience in the massive import arena has been of the utmost importance, to help my business move forward and grow.

    Easy Imex have always been trustworthy and reliable in ALL their dealings with our company. We appreciate that Adam and the Easy Imex team conduct their business in this way. As importing is a business that has to be built on Absolute Trust.

    I have learned there can be some quite disreputable operators out there – thank god for Easy Imex.

    Peter Thompson, Verma Rid Manufacturing, Hawkesbury Heights, Australia

    “DURING MY INITIAL CONVERSATION WITH ADAM I SOON REALISED I WOULD BE DEALING WITH A PROFESSIONAL”

    I was very apprehensive dealing with a business in China but understood that it was necessary to take this course of action if I was to achieve a successful end result. After viewing Easy Imex on-line video and listening to Adam explain how easy it is to import from China with a company that has the expertise and history I left immediately, my worries were over.

    During my initial conversation with Adam I soon realised that I would be dealing with a professional and someone very experienced in the field of sourcing and exporting from China. The fact that he actually lives in Shanghai and employs locals, fluent in English, as his Account Managers pleased me immensely because it meant that when it came to conveying my needs to my suppliers I would be in safe hands.

    Sharon Sprenger, Belle and Rose, Brisbane, Australia

    “I STARTED OUT DOING SMALL MIXED CONTAINER LOADS AND NOW I’M ORDERING FULL CONTAINERS”

    Easy Imex is incredibly helpful. They’ve been a huge lifesaver for my business! I started out only doing small mixed container loads and now I’m ordering full containers. They deal with every little detail of the importing process. Now I have more time to run my business instead of trying to communicate with Chinese suppliers! Huge help, I definitely recommend using them!

    Sourcing and importing products from China is a complicated task so I’m very grateful to have professionals doing it for me. Thank you so much for all your help!

    Cheryl Anderson, My Simple Savers, Sydney, Australia

    "WE FOUND LOTS OF INTERESTING IDEAS ONLINE BUT TURNING THAT INTO THE REALITY OF AN ORDER WAS WHERE WE NEEDED EASY IMEX'S HELP"

    We sourced our items from a range of manufacturers in China, it was fantastic to let Easy Imex put all of our orders from a number of suppliers together, check the packing and ship all together to Australia. Easy Imex dealt with all the importing requirements – making it hassle free!

    As first time importers we had no idea of the requirements of negotiating orders, ordering samples and international shipping and customs. Easy Imex helped us to successfully place our first orders and navigate the difficulties of importing".

    Steve Klein, Dilibag, Australia

    Enquire Now

    We welcome all enquiries so please feel free to contact us if you have any questions. A team member will respond within 24 hours.

    First time importer, individual
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    Currently importing from China
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