“EASY IMEX DO A BRILLIANT JOB AND TRULY EARN EVERY CENT OF THEIR FEES”
When we first started on our “china experiment” as we call it we knew right away it would be naive to think we could do it all ourselves. We found Easy Imex online and quickly related to the no nonsense, factual approach they offer.
Adam and Tom (in Australia) were quick to respond to our needs and guided us through the minefield sourcing and negotiating from the other side of the world can be. When we visited Shanghai we were met at the airport - chauffeured and taken care of wonderfully for our entire trip. We learnt and continue to learn so much from Adam and his team.
Our account manager is fantastic and we would never have been able to achieve what we have thus far without her help. We think it’s imperative to have an agent like Easy Imex on your side – the language and cultural barriers alone demand an on the ground Chinese speaking agent not to mention the logistics of it all. Easy Imex do a brilliant job and truly earn every cent of their fees.
“EASY IMEX ARE A TRUSTWORTHY, EFFICIENT COMPANY...WITH GOOD KNOWLEDGE OF THE CHINESE MARKETPLACE”
Easy Imex are a trustworthy, efficient company. They are easy to deal with, very friendly and with good knowledge of the Chinese marketplace. They helped me in many ways:-
- Saving money. My previous agent was very greedy and secretive.
- No headaches with stock that is not “quite right”. No “quality fade”. This saves so much time…and money.
- Their direct contact with the manufacturer keeps the quality compliant with the TGA (therapeutic goods association). Everything is checked very carefully. I receive detailed emails which allow me to check everything before it leaves the factory.
- They support me to maintain my good reputation, which, being a small business, is very valuable to me.
Adam is just so nice to deal with. A great, caring communicator. He is also very accommodating when I want some changes made. Nothing is a hassle. I feel confident that he will fulfil my needs in the future as he has done in the past.
"I FEEL SECURITY KNOWING THAT EVEN THOUGH YOU MAY BE SENDING LARGE AMOUNTS OF MONEY HALFWAY AROUND THE WORLD, YOU ARE GOING TO GET THE PRODUCT THAT YOU REQUESTED"
On one of our container shipments, we had some product damaged due to loading errors. When we received the product we unloaded it and took pictures and contacted Adam with the managed results. He credited us for the damage and also made changes in the loading procedure so this would not happen again. Everyone makes mistakes, it’s how you handle the mistakes with your customers that installs confidence.
I feel security in knowing that even though you may be sending large amounts of money halfway around the world, you are going to get the product that you requested.”
“ALL CHARGES WERE REALISTIC AND EVERY QUESTION WAS ANSWERED IN GREAT DETAIL”
The most important benefit of using Easy Imex as opposed to the Brisbane sourcing company I first approached when seeking information and costs on importing from China, was that they were very open and honest with me. All charges were realistic and every question was answered in great detail. The Brisbane sourcing company I sough initially were extremely vague, the costings given to me were very hard to understand and the commission they were going to charge was going to make my new business venture almost unviable.”
Easy Imex is now a vital part of my business. I no longer look at Easy Imex as my exporting agent but as my business partner and office in Shanghai. Adam and the team at Easy Imex not only source items but they arrange for samples, arrange any modifications I require and quality control all of my orders. They have the facilities to combine several orders into one container and ship directly to my warehouse. I no longer have to worry about working with shipping companies, customs and log painful paperwork. Easy Imex offers a factory to door service. Please feel free to contact me as a reference for Easy Imex and I wish you good trading in the future
