Product Sourcing Agent
Do You Want an Easier Way to Source Products From China?
In China, you can find suppliers of almost everything imaginable. Yet finding the right supplier is not as easy as it seems.
Not only are there thousands of suppliers to choose from – you must background check these suppliers, then determine if they are trading companies, manufacturers – or even real at all!
And once the supplier is verified you must assess each factory’s pricing, lead times, product quality and prior track record.
Not only is this a large amount of work, but you’ll soon discover cultural and language barriers can leave you scratching your head – at times tearing your hair out!
REMEMBER: It's one thing to source a product and get a price. It’s another to source a product from a reputable manufacturer, with genuine experience and all the relevant certifications and getting them to understand your exact requirements.
Whether you’re a seasoned importer or importing for the first time – we can work out a sourcing solution for you. To learn more please read on...
Easy Imex CEO Adam Gilbourne and team have sourced over $35m of products since 2004. Having dealt with thousands of factories, Easy Imex knows that most suppliers on websites like alibaba and made-in-china are middle men, claiming to be manufacturers. They simply want to subcontract potential orders to legitimate factories. This causes no end of problems: quality issues, communication issues and imprecise quotations. Don't let this happen to you! Easy Imex ensures you're dealing directly with the manufacturer.
6 Ways Easy Imex Can Help You Source Products
- Source Products from New Suppliers
simply fill in our sourcing request form with all your product specifications included (materials used, time frames required, order quantities etc). Attach pictures, relevant documents, CAD drawings etc.
The Easy Imex team can:
- Find and verify a range of suppliers with door to door quotes
- Conduct background checks on these suppliers (business license, export license, trading history)
- Arrange samples
- Arrange a list of qualified suppliers for factory tours
- Write up sales contracts
- Organise the door to door logistics
- Arrange quality control
- Verify/Take over Negotiations of Suppliers You Have Already Found
Many members come to Easy Imex after they’ve found suppliers – yet aren’t sure how to proceed. It’s one thing to find a supplier on the other side of the world – it’s another to send off large amounts of money to them.
The Easy Imex team will verify your supplier is legitimate. This involves checking their business license and contacting previous customers of the factory. We will need to establish whether they are a trading company or manufacturer (or real at all). It means assessing pricing, lead times and the suppliers past track record. New suppliers will be recommended if necessary.
Easy Imex can take over the negotiations, establish quality control procedures, create sales contracts and arrange purchasing for you. Doing everything needed to ensure your order happens quickly and safely.
No Easy Imex member has ever been defrauded by a supplier.
- Make Use of Our Preferred Suppliers
Easy Imex has a large database of suppliers on our books. Not just suppliers we’ve met once or twice. Suppliers we’ve worked with over a long period of time. This means faster price quotes, increased reliability and better pricing. Each factory has its own network of factories ‘network within a network’ which can be utilised as well.
- Custom Manufacturing
Perhaps your product is not currently made in China? Easy Imex will find you suitable factory to produce your product. We’ve dealt with difficult product creations in the past and can work out a unique solution for you, no matter the complexity involved. If you’re after custom manufacturing please use our contact form here.
- Larger companies and the monthly retainer
Easy Imex works with many large companies turning over $100m + with specific needs unique to each company. We’re willing to work out a solution which suits you, rather than our usual fee structure (usually a monthly retainer). Please contact us directly and we’ll assess the best way to proceed.Once again please contact us on this enquiry form
- Source multiple products from multiple suppliers
Perhaps you have a need for a large variety of products, in relatively small quantities. This is very common with start up companies who have trouble arranging these complex orders. We’ll find a supplier who can supply you in the quantities you’re after. And work out an appropriate shipping solution to combine your orders. Making the entire process pain free.
Is this a quality factory? Did they produce goods of a decent standard? How reliable are they? What are their prices like? These are questions Easy Imex answers for you.
There are good suppliers in China, but sorting the good from the bad is a job for experts with actual feet on the ground in China. There is no way to deduce over the internet the truth behind the supplier nor the product quality.
Why Easy Imex? The Advantage of a Team on the Ground
If you want to import from China our professional team will ensure you ‘do it right’. We’ve managed thousands of sourcing projects on behalf of hundreds of clients, across many different industries. Here’s why Easy Imex is their preferred solution:
- Source Products from New Suppliers
Speaking with factories in their language. Your account manager will quickly assess the factory’s professionalism. Emailing factories or using trade manager on Alibaba won’t give you this impression.
- The Right Process
Just because a supplier has a great website and the staff speak English perfectly – doesn’t mean they are competent manufacturers. It’s a mistake to choose factories in this manner.
Ultimately the factory needs to be questioned, shortlisted, audited on the ground and managed throughout production. Easy Imex will ensure everything is put in writing and you deal with people who can enforce decisions within the factory– not powerless sales staff.
- Deal with one point of contact
If you’re involved in international trade it’s not uncommon to require the services of 3 or 4 companies. And that doesn’t include your suppliers! Easy Imex offers a service where you can have everything done for you under one roof. Sourcing, purchasing, quality control, shipping & logistics, sales contracts and factory verification. We also deal with multiple suppliers for you – saving you time and money.
- Having face-to-face meetings with factories
Improves communication, increases quality, lowers price, speeds up the process, and eliminates surprises. Being in China allows Easy Imex to solve problems in hours, not days, eliminating miscommunications and delays that push projects over budget and over time.
- EASY IMEX is an extension of your own business
There is NO substitute for having someone, on the ground, in China looking after your needs and interests. Factories do make mistakes. They will try to cover them up or get away with sending sub-standard products. With EASY IMEX managing your business needs you’ll not only save time – but as we’ve seen time and again – will save thousands of dollars by ensuring members are getting exactly what they ordered!
- Local Understanding
Chinese factories do not operate like Western companies. What is acceptable quality in China may not be acceptable in Australia, UK or Europe.
Don’t assume great English speaking skills equate to great production skills. Don’t assume anything the factory tells you is true. Don’t expect your factory to tell you if there are problems with your order.
China is hierarchical so learn who can (and cannot) make decisions within the factory. Otherwise you are wasting valuable time and energy.
The Chinese have a habit of hiding or denying problems making it hard to get the truth out until it’s too late. There’s also the perception of foreigners being ‘fair game’ to rip off.
It’s our experience and local understanding which ensures this doesn’t happen to you.
- Put Our Network to Your Advantage.
Easy Imex has a large database of suppliers on our books. Not just suppliers we’ve met once or twice. Suppliers we’ve worked with over a long period of time. For example, if we know a factory skilled in making metal brackets, we can certainly recommend them if it will help your particular product. This means faster price quotes, increased reliability and better pricing.
Senior account managers Louis Lui and Morin Xiao are checking orders in the Shanghai warehouse, prior to being shipped out. These orders were going out on the mixed container service, which allows smaller members to ship at the same cost as those importing full container loads.
Easy Imex works with a broad range of importers: from small individual traders to larger companies such as Aussie Farmers Direct - Australia's fastest growing franchise. In this photo, cartons of esky bags for Aussie Farmers Direct are stacked up prior to being shipped out. You can read what our members say here.
Easy Imex - Customers have their say - Import from China
“WE HIGHLY RECOMMEND WORKING WITH EASY IMEX AND PLAN TO CONTINUE OUR SUPPLIER RELATIONSHIP FOR YEARS TO COME”
Easy Imex have been a reliable, efficient supplier over the years, sourcing products for our company, working with our required branding, specific labelling and facilitating logistics from within China to ship into Australia. We highly recommend working with Easy Imex and plan to continue our supplier relationship for years to come.
International Logistics/Compliance Manager
Appco Group Prosales Pty Ltd
Level 6, 80 Cooper St., Surry Hills, NSW 2010
“OVER THE 12 CONTAINERS ORDERED TO DATE PRODUCT QUALITY HAS BEEN EXCELLENT”
We engaged Easy Imex in 2009 to source a range of consumable products, esky bags and promotional merchandise. The service was fast, efficient and professional. We'd previously worked with another importer and had some major quality issues. Over the 12 containers ordered to date the product quality has been excellent. I'd happily endorse Easy Imex to other importers.
“EVERYTHING THAT THEY SAID WAS TRUE AND THERE WAS NO GLOSSING OVER OR FAVOURITISM SHOWN TOWARDS ANY PARTICULAR SUPPLIER ”
Easy Imex are an easy (no pun intended) company to deal with.
They have a wealth of knowledge of the local Chinese market and have substantial contacts with reliable Chinese factories. They are also fully aware of the pitfalls of companies dealing within the Chinese system and they are truthful and honest in their approach with my company in pointing out the failures within the Chinese system.
Having said that they are also quick to point out the advantages and the positive aspect with doing business within the Chinese market place and only recommend quality suppliers. They carry themselves as professional hard working company with a healthy appreciation for customer service and satisfaction.
I personally visited the Easy Imex operation in China and laid out with them what products as a company we were looking to import. They organised several Chinese Factories and companies to visit and inspect during my time there.
Everything that they said was true and there was no glossing over or favouritism shown towards any particular supplier. The fact that we also had a English speaking Chinese national, employed by Easy Imex to basically act as the liaison between myself and the suppliers (at no extra cost) was an immense help, and made negotiations a lot easier.
My first shipment went to plan and the quality and inventory of the goods was spot on as agreed to, and likewise with all my other subsequent shipments. All customs, importation and shipping documentation was all in order and the shipments have passed through Australian Customs and Quarantine without a hitch.
David Noble, KJM Contractors, South Australia, Australia
“WE HAVE NOW BEEN DEALING WITH EASY IMEX FOR 18 MONTHS. THEY ARE AN INTEGRAL PART OF OUR TEAM ”
When we first looked at buying from China, we were told many sad stories of losing money, non delivery of goods and just not receiving what you had ordered. The first thing we did was look for a procurement agent that we could communicate with and trust. We found Easy Imex.
We have now been dealing with Easy Imex for the past 18 months. They are an integral part of our team.
We have had several visits to China, but it is no longer a requirement for us. Easy Imex are our eyes and safety net. When dealing with China, everything is paid in advance. You need to be confident that when you make that payment it is actually going to a supplier that will produce the goods.
The Easy Imex payment process is the best protection. Your payments are paid into the Easy Imex trust account. Usually a deposit is paid, and the balance of money is not passed on to the supplier until the goods have been checked and loaded into the container.
Easy Imex have a great support team constantly looking for the goods we require. One supplier is never enough. Easy Imex makes sure that you will not be taken advantage of once a supply chain is established.
We would thoroughly recommend Easy Imex to everyone.
Colin Beehag, Module Plus, Sydney, Australia
"I FEEL SECURITY KNOWING THAT EVEN THOUGH YOU MAY BE SENDING LARGE AMOUNTS OF MONEY HALFWAY AROUND THE WORLD, YOU ARE GOING TO GET THE PRODUCT THAT YOU REQUESTED"
On one of our container shipments, we had some product damaged due to loading errors. When we received the product we unloaded it and took pictures and contacted Adam with the managed results. He credited us for the damage and also made changes in the loading procedure so this would not happen again. Everyone makes mistakes, it’s how you handle the mistakes with your customers that installs confidence.
I feel security in knowing that even though you may be sending large amounts of money halfway around the world, you are going to get the product that you requested.”
Jerry Tauzier, Lee Medical, Los Angeles, USA
"TRYING TO BUY FROM CHINA ON YOUR OWN IS DIFFICULT AND RISKY"
Like most people I was skeptical and concerned about handing over hard earned money. So I went to China to check out the quality of the goods and to meet the team at Easy Imex.
It was a great experience and I was immediately put at ease when met at the airport by Morin my Easy Imex account manager. The whole experience was fantastic – from visiting the factories to eating out. I was looked after in every way and very much looking forward to returning in the next few months.
Trying to buy from China on your own is difficult and risky. Knowing the contract is one Chinese company doing business with another Chinese company, safeguards you and your goods, should there be a problem. I wouldn’t have bought anything from China if I hadn’t come across Easy Imex so I would now be paying double prices for the same goods here in the UK.
Nick Young, Paisley Mobility Products, Paisley, UK
“WE FELT VERY WELL CARED FOR AND THAT OUR TIME WAS VALUED AND THEY HAD A CLEAR UNDERSTANDING OF WHAT WE NEEDED TO ACHIEVE”
They have been an amazing asset to us as a start up in terms of establishing sound manufacturing relationships and negotiating the maze of international shipping logistics. I have found their level of advocacy for their clients to be exceptional.
The support and organisation in arranging a manufacturing visit and supplier negotiation on very short notice was fantastic. We felt very well cared for and that our time was valued and they had a clear understanding of what we needed to achieve.
Having an experienced third party handle the logistics of shipping and delivery is an enormous benefit. From the time saving to the review and management of costs this part of their service alone more than outweighs the cost of using Easy Imex.
Paul Watkins, Primal Equipment – Warrnambool, Australia
"WE FOUND LOTS OF INTERESTING IDEAS ONLINE BUT TURNING THAT INTO REALITY WAS WHERE WE NEEDED EASY IMEX'S HELP"
The staff at Easy Imex worked tirelessly to help source a large number of stationary items for our new store. We found lots of interesting ideas online but turning that into reality was where we needed Easy Imex’s help. Easy Imex was able to negotiate lower minimum order quantities and co-ordinate the whole process.
We sourced our items from a range of manufacturers in China, it was fantastic to let Easy Imex put all of our orders from a number of suppliers together, check the packing and ship all together to Australia. Easy Imex dealt with all the importing requirements – making it hassle free!
As first time importers we had no idea of all the requirements of negotiating orders, ordering samples and international shipping and customs. Easy Imex helped us to successful place our first order and navigate the difficulties of importing!
Steve Klein, Dilibag Adelaide, Australia
"WHEN I STARTED IMPORTING I SELECTED TWO IMPORTING COMPANIES TO ASSIST ME KNOWING FULL WELL THAT ONE WOULD BECOME A BUSINESS PARTNER FOR THE FUTURE AND THE OTHER WOULD FALL BEHIND..."
My first order with Easy Imex was $20,000. They were able to deal directly with the manufacturer in order to obtain the highest quality product at a price that I was prepared to pay.
Once Easy Imex had sourced new suppliers, new samples were sent to me for testing and quality inspection, I received three samples from three different suppliers and all three samples were of a high standard making it very hard to choose which sample was most suitable – this is a good problem to have.
When I started importing I selected two importing companies to assist me knowing full well that one would become a business partner for the future and the other would fall behind. That has since been the case with Easy Imex becoming the business partner and the other having lost substantial monies through not being able to deliver quality products on time.
Jamie Chetcuti – Avron Investments Pty Ltd, Rockhampton, Queensland
"IT'S SO VERY SIMPLE, MEANING I CAN SPEND MY TIME SELLING THE GOODS"
Put simply without Easy Imex we would still be scratching our heads. With Easy Imex we now have a profitable business running that will only grow. All I need to do is see a product I like/want, email Morin at Easy Imex, get a landed quote to my front door, pay and relax. It’s so very simple, meaning I can spend my time selling the goods.
Anyone, large or small thinking about importing from China or even already importing Easy Imex has to be your first choice. You will not find a better way to import. I’ve even had other companies phone me and offer to import. When I got the prices they can’t even get them on the boat for the price Easy Imex get them to my door.
I have no doubt my business will grow very quickly. I also have no doubt I will only ever use one company to source our goods and handle everything. Adam and the team at EasyImex.
John Huntington – Homes For Pets, UK
"OUR RELATIONSHIP HAS GONE BEYOND A USER AND SERVICE PROVIDER"
The time we have spent together in discussing our business needs has been truly invaluable.
Easy Imex reduced the complications in dealing with overseas business transactions and taking out risks. The risks that were mitigated by Easy Imex include; prospect factory shortlists, site visits, product inspections, contract negotiations and payment strategies.
Using Easy Imex allowed us to go about our business as usual while they got the transaction sorted out and managed the expected timeline. They informed us when issues were likely to happen and what alternate pathways were available to get the goods to its destination sooner.
They are experts in their field and truly help take the risk and the pain away from dealing with overseas transactions. I trust Easy Imex implicitly. Our relationship has gone beyond a user and service provider.
John Mackenzie, Easy Party Solutions – Traralgon, Australia
We welcome all enquiries so please feel free to contact us if you have any questions. A team member will respond within 24 hours.
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