How It Works
1. Become a Member
Join Easy Imex for just $499 and start importing direct from China now! Once a member you have access to all our services and will be given a personal account manager.
2. Send us Your Product Specifications
Tell us your product needs - we'll begin sourcing and negotiating with high quality manufacturers. Fill in the sourcing request form we'll get back to you with a range of options.
3. Landed Quotes & Sampling
Your account manager will source suitable suppliers & verify their legitimacy. You will be provided with a landed quote which includes ALL the costs to get the goods to your door. Production samples can be arranged so you can see the products with your own eyes.
4. Approve the Order
Once you've approved the order Easy Imex will get to work. We will:
- pay the supplier
- complete the sales contract
- arrange quality control
- organise the door to door logistics
5. Door to Door Logistics
Once the goods have been produced we will arrange everything to have them shipped from China to your door. No need to arrange your own shipping, logistics, permits, tax paperwork or insurance.
Easy Imex is a “one stop” import service company. Meaning our services cover everything you need to successfully import from China. You deal with one company, not 5 or 6.
We arrange everything from product sourcing, price negotiating, sales contracts, purchasing, quality control, export, import, permits and logistics' right to your door. Ensuring you get high quality products, delivered to your door hassle free. Leaving you time to focus on your business.
Frequently Asked Questions about our service:
- What products can you source?
Anything made in China. And some things which aren't currently made in China (products we've had custom made). The only products we cannot source are patented or trademarked. For example we cannot source brand name products such as Honda, Apple, Samsung, Sony etc. Finally, if you can find the product on a trade directory (eg. alibaba or global sources) - Easy Imex can get it for you. If you can't find the product, it's still possible Easy Imex can get it for you.
- What if I've already found a factory? Can I still use Easy Imex?
Yes you can. Many members come to us AFTER they've found suppliers but aren't sure how to proceed. They are nervous about sending off large amounts of money to unknown entities in China. As well they should be! Easy Imex will determine the legitimacy of your supplier. Then proceed with the rest of your order arranging everything from payment, sales contracts and delivery to your door. You can use as many suppliers as you like.
- If I become a member what happens next?
You'll be assigned an account manager. Your next step is to fill in the sourcing request form which is in your online account. This sourcing request is to get specific details of your products and what you're trying to achieve.
Once you've submitted this - your account manager will get back to you to discuss the project, clarify further details and then will move to price quotations, factory recommendations, sampling and why they have chosen certain factories.
- How much do you charge?
Easy Imex has a membership fee of $499 US. We also have a commission on your order of 5-7% depending on the size of the order. So if your product is $100 from the factory - we mark this up to $105-$107.
This means if you've already found a factory and we can negotiate a price 5-7% lower, effectively you're getting our services for free.
$0 - $5,000 (samples only) 10% $5,000 - $10,000 7% $10,000 - $250,000 5% $250,000 - $500,000 (Case By Case) $500,000+ (Contact us for our invitation only Platinum Package)
- What do I get as an Easy Imex member?
Essentially you are getting an experienced, fully staffed office in China at your disposal.
You get full use of our services. Easy Imex is a “one stop” import service company. Meaning our services cover everything you need to successfully import from China. You deal with one company, not 5 or 6.
By arranging everything from product sourcing, price negotiating, sales contracts, quality control, export, import, permits and logistics' right to your door - we ensure you get high quality products, delivered to your door hassle free. Leaving you time to focus on your business.
You can use Easy Imex for all or part of your importing needs.
- Why should I use Easy Imex?
The fact is, you need to carefully manage your Chinese suppliers or eventually you will encounter serious problems.
This is a full time job, which most business owners have neither the time nor experience to handle effectively. There's a reason multinational companies set up their own office in China. Because they need people on the ground, familiar with local conditions to ensure the products are up to scratch and to sort out the inevitable problems which occur.
You simply cannot leave Chinese suppliers to their own devices, with no sales contracts, with no one on the ground to back you up or to check the quality of your goods. Easy Imex becomes your eyes, ears and office on the ground in China.
Remember: If you buy direct from the factory you are now responsible for ALL the professional services that were previously taken care of by others Quality Control, Logistics, Testing, Importing, Project Management etc.
- How much is shipping?
We don’t put shipping prices on our website as they change regularly, and the total cost depends on the specifics of your order. However, you can fill in our enquiry form and we’ll give you a quote. Also, our mixed container service costs $160 per cubic metre “all in” to the east coast of Australia (Sydney, Melbourne and Brisbane) and £65 per cubic metre to Felixstowe in the UK.
- Who is behind Easy Imex? How did you start?
Adam Gilbourne is the founder and Managing Director. The business started in 2004 when Adam, already working in China, spotted an opportunity in the market.
While multinational companies were already importing from China - smaller operators were only just getting started. Yet as any experienced importer from China can tell you - there's a multitude of problems which regularly occur - when buying from Chinese suppliers. Small and medium sized businesses needed an on the ground import service company - to make their life much easier. And this was how Easy Imex was born.
Today the company has grown from just Adam Gilbourne, to 13 full time staff in our Shanghai office and is rapidly expanding.
Please read more "about us" here: - www.easyimex.com/about-us.html
- What is the mixed container service?
These containers are shipped to Sydney, Melbourne, Brisbane and Felixstowe (UK), once per month. Essentially if you are shipping less than a container load - say 5 cubic metres, you get the same costs as those importing full container loads. This often saves members up to 50% on shipping & logistics costs. The goods will arrive in our warehouses in either Sydney, Melbourne, Brisbane or Felixstowe. Where they can be delivered to you - or you can pick them up.
- How do I receive your top ten tips?
Follow the link below: - www.easyimex.com/top-ten-tips.html
- How do I know about the quality of the goods?
This is what Easy Imex is there for - to make sure your goods are up to your target specifications. The fact is if you import blind, without checking the credentials of a factory or establishing their quality levels and managing them closely, you may very well end up with poor quality products.
We need to establish how reliable/competent the factory is to make your products. Then we need to set a quality standard in a sales contract. Finally we need to manage the suppliers carefully by checking up on them through quality control inspections.
It's important never to let substandard product leave China. You won't be refunded if it gets to your location damaged - because the Chinese suppliers will generally refuse to pay.
Easy Imex will setup samples for you.
- How can I trust Easy Imex?
This is a very important question. EASY IMEX is registered in the UK, China, Hong Kong and Australia. In each country there are different government bodies you verify us with (See below). Most important though is to contact our current members and hear what they have to say:http://www.easyimex.com/testimonials.html
Easy Imex is happy to provide references from our many members - both businesses and individuals - all of whom have been using EASY IMEX for many years.
If you're in the UK go to the Companies House Websitewww.companieshouse.gov.uk
If you're in Australia you can check us out with ASIC (Australian Securities & Investments Commission)www.asic.gov.au
In Honk Kong go to the Companies Registry Website:http://www.cr.gov.hk/en/home/index.htm
And use their Cyber Search Centre:http://www.icris.cr.gov.hk/csci/
- How much do I have to order?
We have a minimum order quantity of $5,000USD.
- Why do you charge for memberships?
If you want to import and 'get it right' there's much ground work to complete before an order is placed. Here's some things our account managers have to organise before providing a quote:
- Sourcing The Right Product - this means choosing from the huge array of potential suppliers, assessing the honest, reliable manufacturers and filtering unreliable or outright fraudulent suppliers.
- Price vs Quality - Many suppliers offer exceptionally cheap prices. What you won't discover - until too late - is they've sacrificed the quality. Given our experience with a wide range of products - we're highly attuned to games the manufacturers can play.
- Negotiating Price - In China virtually everything is negotiable. Never accept the first price a factory provides. You can usually get a better deal, particularly if you know their costs. Comparing several suppliers will help indicate a fair price.
- Specifications and Quantities. Getting the exact specifications for your product is very important. Manufacturers have been known to make costly mistakes simply because they weren't given highly specific specifications.
- Landed Quotes. This includes calculating freight costs, the weight of goods in containers, how many goods can fit into a container etc
- Fluctuations in Exchange Rates & material prices all need to be addressed in detail before an order is placed.
In order to continue the high level of service to our existing members we cannot deal with every possible enquiry.
Ultimately it's this ground work which can make the difference between success and failure. In the long run, we believe you'll find our services great value for money!
- Where can I find out more?
- How can Easy Imex help me manufacture my product?
Easy Imex can find a factory capable of producing your product. This is where our extensive network of factories is handy. Then there’s the difficult and tedious task of communicating your product needs to the supplier. Our experienced bi-lingual account managers make this process much, much easier.
- I want to come to china, what can Easy Imex do for me?
We can arrange everything to make your trip as effective as possible. We’ll arrange a short list of several suppliers to visit, who have been pre-qualified so you don’t waste your time on unsuitable factories
You do not have to worry about time consuming hassles such as:- arranging transport, hiring a translator, arranging accommodation, airport picks ups or travel to and from factories.
- Our business is looking to move its manufacturing over to china... what services can you provide?
Easy Imex works closely with a reputable firm specialising in factory relocation throughout Asia. Send us an enquiry or give us a call and we can offer a solution for you.
- Can I order from more than one factory?
Yes you can. This is a great benefit of using Easy Imex – you can have our team handling multiple transactions with multiple factories on your behalf.
We welcome all enquiries so please feel free to contact us if you have any questions. A team member will respond within 24 hours.
Top Ten Tips
Avoid the most common mistakes even experienced importers make.
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